Withdrawals

 

User may withdraw his/her winnings by means of either an account payee cheque or an electronic bank-to-bank transfer for the amount of winnings.

 

User agrees that all withdrawals made by user are governed by the following conditions:

 

PASS11 can ask user for KYC documents to verify user's address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete.

User can choose to withdraw money from its user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of its withdrawal request. Bonuses (except Bring a Friend bonus) and promotional winnings are subject to withdrawal restrictions and can only be withdrawn on fulfilling some preconditions, one of which is that user has made at least one cash deposit on the App/Portal and thereafter played at least one Cash Game.

Once notified, post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by user. We shall make our best efforts to honour user's choice on the mode of withdrawal but reserve the right to always disburse the specified amount to user by cheque. In case of non-availability of user's bank account details, the Company may require user to provide those details to process the refund/ withdrawal. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to user's user account.

Withdrawals attract processing charges as per the prevalent policy. User may be eligible to make one or more free withdrawals in a month depending on various factors including user’s club status, the amount of withdrawal or the mode of withdrawal. In the event that user do not have an adequate amount in its user account to pay the processing charge, his/her withdrawal will not be processed at that time. User may request for a free withdrawal subsequently if user become eligible for the same at such time.

If a cheque is not encashed within 30 days of dispatch, we will deem the cheque to have been lost and reserve the right to cancel the cheque with necessary instructions to our bank to stop payment of that cheque. This may result in dishonour of that cheque in which case we shall not be liable for the cheque amount to user. Any request for reissuing the cheque will result in deduction of applicable processing charges from the amount of the cheque on reissuance.

Fastest withdrawal system

You can process your withdrawal at any time (Bank Transfer).

You will receive the payment within 12-15 hours.